Relaischateaux
Events Manager
Job description
We are looking for a driven, dynamic, and experienced event planner. The role will be hotel-based, managing the day-to-day diary, planning events and proposals, and supporting the hotel with appointments, show-arounds, and more.
This is an exciting opportunity to be a key part of the hotel’s planned growth over the next couple of years.
- Be the first point of contact for all wedding and event enquiries and conversion into actual bookings.
- Prepare proposals and contracts, check billings and invoices, and process payments.
- Use strong attention to detail to produce accurate internal function sheets.
- Ability to identify customers’ needs and respond proactively to all of their concerns
- Greet all function organisers and the bride for each wedding. Be the point of contact and fully responsible for the ceremony
- Sales-driven and able to optimise every sales opportunity
- Carry out show rounds, organise and attend wedding fairs and internal events to promote the Castle and its unique offerings.
- Meet targets, KPI’s, schedules, follow company policies and procedures, and comply with all health and safety regulations.
- Effective communication
- Ability to deal with all enquiries and provide information and quotations via phone and email.
- Guest-oriented and service-minded
- Precise and detail-oriented
- Full time, permanent position, 40 hours a week
- £30,000 per annum
- Additional share of the tips and gratuities paid monthly (approximately £2,500 a year)
- Minimum 2 years’ experience of hotel based wedding and events co-ordination.
- Preferably experience with Opera or similar.
- 28 days holiday including bank holidays
- An additional paid day off on your birthday
- Complimentary stay at the Castle after 3 months’ probation period successfully passed
- Training programs via internal & external professionals and access to online training facilities
- Staff and family rates on hotel accommodation and discounts on food and beverage
- Recognition programmes
- Uniform and meals provided whilst on duty and free parking
