Host / To Go Specialist

About the Role

As a Host / To‑Go Specialist , you will be the first and last point of contact for our guests-whether they're dining in or picking up an order. This role combines hosting, takeout support, and customer service to ensure guests have a positive and seamless experience.

Key Responsibilities

• Welcome and seat guests with a warm, friendly attitude
• Manage the waitlist, reservations, and guest flow efficiently
• Prepare and package takeout orders accurately and promptly
• Ensure all to‑go items, utensils, and sauces are included
• Handle phone calls and assist guests with questions or orders
• Maintain a clean, organized host stand and pickup area
• Communicate with servers, kitchen staff, and managers to ensure smooth service
• Provide excellent customer service during busy periods

Qualifications

• Friendly, professional, and customer‑service oriented
• Strong communication and multitasking skills
• Ability to stay organized in a fast‑paced environment
• Comfortable using POS systems and taking phone orders (training provided)
• Reliable, punctual, and team‑focused
• Previous host, cashier, or customer service experience is a plus - but not required

What We Offer

• Competitive hourly pay + tip opportunities (if applicable)
• Flexible scheduling for full‑time or part‑time availability
• Opportunities for growth into server or leadership roles
• Employee meals or discounts (if offered)
• Supportive, team‑oriented work environment

Schedule

• Day, evening, and weekend shifts available
• Full‑time or part‑time
• Consistent weekly hours