Sales Assistant

Summary of Essential Job Functions/Responsibilities

• Order Review and Validation: Review all incoming purchase orders for accuracy. Validate that customer part specifications and pricing are current
• Purchase Orders and Processing: Create and issue purchase orders (POs) to fabricators. Assist with issuing processing orders to the inside sales team as required for raw materials
• Material Transfer and Logistics: Ensure materials are transferred to fabricators in a timely manner. Manage procurement and logistics of fabricated parts, including both incoming and outgoing shipments
• Documentation and Coordination: Create Bills of Lading (BOLs) for fabricated parts shipping to customers. Requisition purchase orders and coordinate with fabrication partners to ensure quality products are delivered on time
• Customer Service and Problem Resolution: Answer customer questions regarding scheduled deliveries. Help resolve complaints about products to achieve maximum customer satisfaction

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Production and Invoicing: Reconcile production reports and review them for new part setups. Handle invoicing for fabrication

• Additional Duties: Perform other duties as required by fabrication operations

Skills and Qualifications

• Communication Skills: Excellent verbal and written communication skills are crucial for interacting with customers and team members
• Problem-Solving Skills: The ability to identify and resolve customer issues effectively is essential
• Organizational Skills: Managing multiple tasks and priorities in a fast-paced environment requires strong organizational abilities
• Product Knowledge: Understanding of metal products, their applications, and industry terminology can be beneficial