Tech Lead - DevOps

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Principal Consultant –Salesforce Tech Lead

We are seeking a Salesforce Technical Lead with relevant years in Salesforce development/architecture) to architect, develop, and lead the implementation of scalable Salesforce solutions across multiple clouds. This role involves technical leadership, solution architecture, and team mentorship, ensuring alignment with enterprise standards and Salesforce best practices.

Responsibilities:

Solution Architecture & Design:

Translate business requirements into scalable Salesforce architectures.

Design secure, high-performance, and future-proof solutions using Salesforce best practices.

· Development & Integration:

Lead development using Apex, Visualforce, LWC, and Aura Components.

Implement integrations using REST/SOAP APIs, MuleSoft, and middleware platforms.

Manage data migrations, ETL processes, and external system integrations.

· Technical Leadership:

Mentor Salesforce developers and admins.

Conduct code reviews, enforce coding standards, and drive DevOps practices.

Manage Gearset, CI/CD pipelines, Git-based version control, and automated deployments.

· Platform Management:

Oversee configuration across Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Experience Cloud.

Ensure compliance with Governor Limits, security standards, and performance optimization.

· Stakeholder Collaboration:

Work with business analysts, product owners, and project managers to define technical scope.

Provide technical feasibility analysis and effort estimation.

· Continuous Improvement:

Stay updated on Salesforce releases and emerging technologies.

Recommend platform enhancements and new features to optimize business processes

Qualifications we seek in you!

Minimum Qualifications / Skills

· B.E or B.Tech or MCA

Required Skillset:

Core Salesforce Expertise:
- Apex, Visualforce, LWC, Aura Components.
- SOQL, SOSL, Flows, Process Builder, Validation Rules.
- undefined
- Integration & Middleware:
- undefined
- undefined
- Data & Architecture:
  - Data modeling, schema design, performance tuning.
  - Salesforce DX, Scratch Orgs, Packaging.
- DevOps & Tools:
  - CI/CD (Gearset, Copado, Jenkins), Git, VS Code, Azure DevOps.
  - Automated testing frameworks and TDD.
- Cloud Expertise:
  - Mandatory: Sales Cloud, Marketing Cloud, Data Cloud
  - Good to Have: Service Cloud, Commerce Cloud, Experience Cloud, Agentforce
- Other Technologies:
  - HTML, CSS, JavaScript, Bootstrap.
  - Familiarity with AWS/Azure for hybrid integrations.
- Certifications (Preferred):
  - Salesforce Certified Platform Developer I & II.
  - Salesforce Certified Technical Architect (CTA).
  - Integration Architecture Designer, System Architect.
- Team Management:
  - Mentor a team of mid-level and junior developers
  - Excellent communication, leadership, and stakeholder engagement skills
Preferred Qualifications/ Skills
· Certifications in Salesforce Service cloud, Data Cloud, Marketing Cloud
Excellent communication, leadership, and stakeholder engagement skills

· Hands on experience on APEX Data Loader/Middleware technologies

· Experience in building SOAP, REST enabled applications (Server to Server Web Services)

Excellent communication, leadership, and stakeholder engagement skills

· Object Oriented Programming (OOPs) and is a must Skill. Knowledge (JAVA) is desirable and advantageous.

· Knowledge of Salesforce APIs and integration with back-end systems (Oracle EBS, SAP, etc).

· Solid Programming abilities in one or more of the following languages: JAVA, Oracle PL/SQL, JavaScript

· Experience working with source control and continuous integration.

· Excellent analytical and problem-solving skills.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Computer Science

Certifications

AWS Certified DevOps Engineer - Professional - Amazon Web Services (AWS)Amazon Web Services (AWS), Certified Kubernetes Application Developer (CKAD) - Linux AcademyLinux Academy, Docker & Kubernetes – Basic to Advanced - Technical GuftguTechnical Guftgu, Microsoft DevOps Solutions (AZ-400) - MicrosoftMicrosoft

Required Skills

Agile Methodology, Agile Methodology, Artifactory, Atlassian, Atlassian Bamboo, Azure Devops, Chef (Software), Client Relations, Cloud Automation, Collaboration Tools, Design Thinking, DevOps, DevOps Coaching, DevOps Process Flow, DevSecOps, Docker (Software), ERP Software Selection, Executive Presence, GitHub, GitLab, Implementation Support, Inclusion, Information Technology Consulting, Infrastructure as a Service (IaaS), Infrastructure As Code (IaC) {+ 17 more}

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

DevOps

Remote Type -

Hybrid

Work Shift -

Day Job (India)

Why join Genpact?
•   Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•   Make an impact – Help global enterprises solve business challenges that matter
•   Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•   Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
•   Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Tech Lead - DevOps 4C

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