Integration Group Manager

Duties, Responsibilities, Expectations

• Provide leadership to the Solutions team through being present daily, weekly update meetings, assigning projects and tasks and providing feedback
• Provide sales support to Solutions business
• Provide technical assurance and explanation to customer when necessary
• Approve solutions proposals written by solutions sales engineer, including full scope of work and project description
• Assist solutions sales engineer in building system BOM and pricing including hourly estimates
• Manage Solutions Activities
• Assign projects to a “lead” engineer and work with the engineer to facilitate every Solutions project
• Track and maintain active project status and communicate weekly to sales team and customers the status
• Purchase and monitor all consumable shop resources
• Work with purchasing to order and monitor components for customer projects
• Maintain an organized shop
• System Design – Assign projects to design team + monitor and provide daily feedback
• Ability to understand and provide guidance on all aspects of Solutions automations projects (Mechanical, electrical, pneumatic, software, etc.)
• Provide feasibility studies including prototyping components
• Broad range of electro-mechanical technical and product knowledge
• Capability to wire small control cabinets
• Capability to construct the designed solutions mechanical components
• Strong understanding of electro-mechanical systems
• Maintain a current understanding Applied Controls primary product lines
• Understanding of industry safety requirements
• Customer Management
• Maintain Strong relations with Solutions Group customers
• Ensure regular status updates and contact communication with customers
• Provide high level customer service
• Company Knowledge
• Understand all position appropriate company & vendor processes and systems (P21, TDF, EbSync, Siemens, Sick, UR)
• Meeting etiquette (understand who’s participating, who should participate, meeting location, expected outcome, who’s documenting or notetaking, follow-up actions)
• Product training

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• Maintain training certifications as required
• Support off-site and on-site trainings as required
• Support and train internal employees on Applied controls systems and hardware.