Sr Analytics Application Manager, Claude/Anthropic

Healthcare’s helping hand.

CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year.

Our industry is growing and demand is high. This means you’ll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding

CHG Healthcare's Data Platform team is looking for a Sr. Analytics Application Manager to own and grow our enterprise Claude/Anthropic platform. Our Data Platform team drives AI and automation capabilities across CHG's healthcare staffing divisions — helping our sales, operations, and clinical teams work smarter at scale. In this role, you'll be the go-to expert and administrator for CHG's Claude Enterprise environment, sitting at the intersection of platform governance, user enablement, and technical integration. This role reports to the Director of AI & Automation Engineering.

Responsibilities

Platform Administration & Governance

• Serve as the primary administrator for CHG's Claude Enterprise tenant, managing user provisioning, role assignments, and access controls across all business units
• Define and enforce usage policies, prompt governance standards, and acceptable use frameworks in alignment with Security and Legal
• Monitor platform health, API usage, token consumption, and cost allocation by team/division; produce monthly utilization reports for VP and C-suite
• Manage workspace configurations, project settings, and integrations with enterprise systems (Salesforce, Snowflake, N8N, and internal tools)
• Own the renewal, licensing, and seat management lifecycle in partnership with Procurement and Finance

Enablement & Adoption

• Develop and maintain onboarding materials, prompt engineering guides, and use-case playbooks tailored to CHG's divisions and workflows
• Drive platform adoption from current baseline toward enterprise-wide utilization; define and track adoption KPIs
• Partner with team leads across Sales, Operations, Clinical, and Corporate to identify high-value AI use cases and facilitate pilots
• Conduct regular office hours, workshops, and training sessions to build internal AI fluency and reduce friction
• Curate and publish an internal library of approved, high-performing prompts organized by business function

Security, Compliance & Risk

• Partner with Information Security and Legal to ensure Claude usage complies with HIPAA, SOC 2, and CHG's data handling policies
• Maintain audit logs and generate compliance reports as required; escalate and investigate policy violations
• Evaluate and implement data residency, confidentiality, and PII handling configurations within the platform
• Serve as the primary point of contact with Anthropic's enterprise support and customer success teams

Integration & Technical Enablement

• Support and coordinate Claude API integrations into CHG's tooling stack (Snowflake, N8N, CrewAI, internal applications)
• Collaborate with Data Engineering and AI & Automation teams on agentic workflows, MCP server configurations, and Claude Code rollout
• Evaluate new Anthropic product releases, model updates, and feature launches; advise leadership on adoption roadmap implications
• Manage prompt injection risk and model behavior guardrails in collaboration with the AI & Automation team

Reporting & Strategic Support

• Build and maintain dashboards tracking platform ROI, productivity lift, cost-per-seat, and engagement by team
• Contribute to business cases, renewal negotiations, and executive briefings on CHG's AI platform investment
• Maintain vendor relationship with Anthropic; coordinate QBRs, escalate technical issues, and advocate for feature development aligned to CHG's needs

Qualifications

• Demonstrated experience administering enterprise SaaS or AI platforms, including user governance, access management, and cost monitoring
• Hands-on familiarity with prompt engineering, LLM behavior, and practical enterprise AI use cases
• Ability to translate technical concepts for non-technical audiences and drive adoption across diverse business functions
• Strong analytical skills — comfortable building dashboards, tracking KPIs, and presenting data-driven insights to leadership
• Collaborative communicator who can manage vendor relationships and cross-functional partnerships simultaneously

Education & Experience

• 5+ years of experience in analytics, platform administration, enterprise technology, or a related field
• Bachelor's degree in a relevant field, or equivalent professional experience

Preferred

• Experience working in or adjacent to healthcare, healthcare IT, or a regulated industry (HIPAA, SOC 2)
• Familiarity with Anthropic's Claude platform, API integrations, or enterprise AI governance frameworks
• Exposure to data and workflow tooling such as Snowflake, N8N, CrewAI, or similar orchestration platforms
• Experience supporting or rolling out agentic AI workflows, MCP server configurations, or Claude Code

We believe in fair compensation for all of our people, which is why our pay structure takes into account the cost of labor across U.S. geographic markets. For this position, we offer a pay range of $116,500 -- $225,300 annually, with pay varying depending on work location and job-related factors such as knowledge, position level and experience. During the hiring process, your recruiter can provide more information about the specific salary range for the job location.

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.

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In return we offer

• 401(k) retirement plan with company match
• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

Click here to learn more about our company and culture.

CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.

What makes CHG Different?