Pharmacy Clerk (Part-Time)

The Pharmacy Clerk provides general customer service, completes clerical/administrative tasks, and supports the dispensing of pharmaceutical medications.

This part-time position is located at the Derby City PrEP Clinic in Louisville, KY (1101 E. Washington Street) and offers a consistent work schedule with no weekend shifts.

Exciting Entry-Level Opportunity to Start Your Career in the Pharmacy Field!

About the Role

• Interact courteously with patients and team members to develop and maintain positive, professional relationships
• Answer incoming and make outbound calls to patients, case managers, providers, insurance companies, etc.
• Receive and stock medications appropriately
• Order and maintain other/miscellaneous pharmacy supplies
• Type prescription labels and enter prescription information into record system
• Verify/re-verify insurance benefits
• File and maintain invoices and other pharmacy records
• Coordinate prescription deliveries
• Maintain a clean, neat, organized, and safe work environment, including HIPAA trash
• Proactively identify problems, escalate if/when appropriate, and provide effective solutions
• Perform other related duties as assigned
• Perform in accordance with company policies and standards
• Embrace and perform in the spirit of the company’s core values and goals
• Work schedule: Mon & Tues: 10:00 AM-7:00 PM & Wed: 8:00 AM - 5:00 PM

About You

• High school diploma or GED
• Eligible to register with the Kentucky Board of Pharmacy and to complete registration upon hire
• Previous work experience in customer service, call center, and/or healthcare is a plus
• Proficient in English with strong verbal and written communication skills
• B ilingual fluency in Spanish is a plus
• Good working knowledge of Microsoft Office (Word, Excel, Outlook, etc.)
• Strong customer service, interpersonal, and data entry skills
• Must be able to multitask while remaining calm and focused in a fast-paced work environment
• Ability to maintain a high attention to detail and a high level of confidentiality
• Responsible and reliable with a track record of good attendance
• Must have a positive attitude, be energetic and flexible, have excellent phone etiquette, and provide exceptional customer service

At Avita Care Solutions, compassionate care is at the heart of everything we do. Join Avita and get inspired to be the care that unlocks the full potential of health for all. We’re committed to promoting health equity by providing comprehensive, integrated access to pharmacy services, clinical care delivery and digital health through our individualized and culturally competent LGBTQ+, HIV, PrEP, and sexual wellness care. Avita is a proud member of the U.S. Business Action to End HIV and has been recognized multiple times by the Human Rights Campaign Foundation as a Best Place to Work for LGBTQ+ Equality.

Avita is an Equal Opportunity Employer dedicated to building a diverse, inclusive, and authentic workplace. We welcome everyone by recruiting, hiring, and promoting individuals without regard to their sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other status protected by applicable law. Avita also provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws.