Jobgether
Accounts Receivable Insurance Follow Up Collector
Job description
Accountabilities
- Perform detailed follow-up on aged accounts receivable to ensure timely resolution of outstanding insurance and patient balances.
- Review, analyze, and resolve payer denials, identifying trends and taking corrective action to improve reimbursement outcomes.
- Submit accurate and complete insurance claims promptly and ensure timely follow-up according to established billing timelines.
- Monitor outstanding claims at regular intervals, ensuring consistent tracking and escalation when necessary.
- Communicate professionally with patients regarding balances and assist in establishing payment arrangements when appropriate.
- Maintain accurate and detailed documentation of all collection activities within electronic systems in compliance with organizational and regulatory standards.
- Collaborate with internal teams and external stakeholders, including insurance companies and third-party vendors, to resolve account issues.
- Escalate complex or unresolved accounts to supervisory staff while ensuring continuity of follow-up efforts.
- Ensure full compliance with HIPAA and confidentiality regulations when handling sensitive patient and financial information.
Requirements
- Minimum of 1 year of experience in healthcare billing, insurance follow-up, or accounts receivable collections within a medical setting.
- Strong understanding of payer requirements, insurance denials, and revenue cycle processes.
- Experience working with electronic health records (EHR) systems, billing software, and electronic claims submission platforms.
- High level of accuracy in data entry and typing (approximately 50 WPM or higher preferred).
- Strong organizational and time management skills with the ability to manage multiple aging accounts simultaneously.
- Excellent verbal and written communication skills with a professional and customer-focused approach.
- Ability to work independently in a remote environment with minimal supervision.
- Familiarity with Microsoft Office Suite and standard billing/collection tools.
- Strong attention to detail, confidentiality awareness, and adherence to compliance standards such as HIPAA.
Benefits
- Competitive hourly compensation of $23 per hour.
- Comprehensive medical coverage with multiple plan options and improved prescription benefits.
- Dental, vision, and expanded dependent coverage options.
- Employee Assistance Program (EAP) and mental health support resources.
- Voluntary benefits including pet insurance, legal services, and home/auto coverage.
- 401(k) retirement savings plan to support long-term financial planning.
- Generous paid time off to support work-life balance.
- Remote work environment with flexibility and autonomy.
- Additional voluntary benefits available for eligible part-time employees.
How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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