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Anywhere365

Anywhere365

Customer Success Solution Specialist

Company

Anywhere365

Role

Customer Success Solution Specialist

Location

Johannesburg, Gauteng, South Africa (Remote)

Job type

Full-time

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Salary

Not disclosed by employer

Job description

AnywhereNow is a fast-paced, mission-driven company transforming customer experience through AI-powered contact centre solutions. Our portfolio includes Dialogue Cloud, Tendfor, and Deepdesk, delivering cutting-edge capabilities across Microsoft Teams environments and enterprise CX platforms.

Deepdesk is an AI platform delivering real-time agent-assist solutions for customer support across chat, email, and voice channels. Using natural language processing (NLP), machine learning, and large language models (LLMs), Deepdesk extracts knowledge from multiple enterprise systems and delivers conversation insights, summaries, and next-best actions directly into agent workflows.

Deepdesk integrates seamlessly with CRM systems, contact-centre technologies, knowledge bases, and other business data sources — helping organisations improve customer experience and operational efficiency.

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