Wnsglobalservices144
Deputy Manager - Facilities
Job description
Role Purpose Ensure uninterrupted business operations through a safe and efficient facility environment.
Manage a site team and lead day-to-day maintenance, proactively manage technical operations, and support lifecycle management of equipment.
Oversee audits, enforce health & safety standards, guide utilities management, and contribute to continuous improvement across services and infrastructure.
Key Responsibilities
Operational Excellence & Maintenance
- Oversee planned, preventive, corrective, and emergency maintenance consistent with SLAs
- Identify, assess, and resolve facility risks and equipment faults proactively Compliance & Continuous Improvement
- Implement and maintain HSE, quality, and risk management systems in line with company standards
- Initiate process improvements to enhance operational effectiveness, energy efficiency, and cost savings Team & Project Leadership
- Supervise and mentor technical team, including scheduling, performance feedback, and development
- Assist with or lead small-scale technical projects, ensuring timely and cost-efficient delivery.
- Stakeholder Engagement & Reporting
- Serve as the communication hub, coordinating daily operations and handling supplier relationships.
- Prepare weekly and monthly technical reports for leadership and facilitate regular team and supplier meetings.
- Maintain audit-ready documentation, including compliance, maintenance logs, and project records.
Asset & Utilities Management
- Manage technical assets’ lifecycle to maximize equipment lifespan and compliance.
- Oversee utilities usage, monitoring, and cost-control initiatives.
Availability & Response
- Be available for standby duty and overtime when required
.• Respond promptly to emergencies affecting site operations.
Qualifications & Experience RequiredEssential
- Matric Grade 12
- Qualified Electrician
- Wireman’s license
- WNS DOL registration
- Minimum N3 or equivariant
- At least 5 years Experienced preferably in a Facilities environment and in a similar role.
- Driver’s License and own transport
- Own cellphone
- Fluent in both English and Afrikaans
- Proficient in Word, Excel, PowerPoint, outlook etc.Preferred
- Facilities Management background
- Testing electrical installations
- HVAC systems• Report writing
- Regulatory compliance• Vendor contract management
- Staff management (HR basic functions)6. Behavioral Traits Required
- Formulate strategies and concepts.
- Planning
- Know the industry.
- Goes the extra mile.
- Initiative
- Planning & Implementation
- Must thrive to work under pressure
.• Be able to self-motivate.
- Must be results driven
- Professional work ethic
Other Specific Requirements
- Adapt to system changes.
- Adapt to structural changes
.• Adapt to company restructuring.
- Be flexible with the demands required from Facilities department and business.
- Be a team member.
- Be available on standby/contactable when required.
- Strategic planner
- Site technical budget control
- Be available to work overtime as and when required with fair notice


