Chief Information Security Officer

Medior Utrecht As a Fos Associate at KYC Front Office Support, you support Commercial Bankers by managing the KYC portfolio, guiding clients through onboarding and reviews, aligning stakeholders across teams, supporting KYC analysts, and driving continuous improvement. Direct solliciteren Neem contact op Automatisch verbeterd voor betere leesbaarheid Role Purpose Support field and/or front-office operations by coordinating daily activities, maintaining accurate records, and delivering responsive service to internal teams and customers. Core Responsibilities - Execute assigned operational tasks to meet daily, weekly, and monthly targets. - Coordinate with cross-functional teams to resolve requests, issues, and escalations. - Maintain accurate documentation, reports, and system updates for tracking and compliance. - Assist with scheduling, follow-ups, and status communication to stakeholders. - Ensure adherence to process standards, quality guidelines, and turnaround times. - Identify gaps in workflows and suggest process improvements. Required Skills - Communication: clear written and verbal updates; professional customer handling. - Organization: task prioritization, attention to detail, and reliable follow-through. - Problem-solving: ability to investigate issues and coordinate resolutions. - Systems: comfort working with CRM/ERP tools, spreadsheets, and internal portals. - Teamwork: collaborative approach across departments and locations. Success Indicators - On-time task completion, accurate reporting, and improved turnaround times. - Reduced errors, effective escalations, and high stakeholder satisfaction. This is what we offer you - Salary: Gross monthly salary between EUR 4,105 and EUR 5,862 (scale 08) for a 36-hour work week. - Extras: a thirteenth month, 8% holiday allowance, and a 10% Employee Benefit Budget. - Development budget: EUR 1,400 development budget per year for your growth and development. - Hybrid wor...