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Table Games Shift Manager
Job description
Responsibilities
- Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere.
- Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
- Mentor team members to provide superior guest service
- Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiative, and organizational goals.
- Develop and maintain a welcoming, safe, professional, and friendly work environment
- Select, train, and develop table games team member through education, training, coaching, and corrective action
- Oversee the overall integrity of the table games department while on duty
- Act as a liaison with managers from other departments
- Perform other duties as assigned
Qualifications
- Must be 21 years of age or older
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
- Must have a high school diploma or equivalent
- Must have knowledge of all casino game rules
- Must have knowledge of all applicable gaming regulations
- Two to three years of casino management experience required
- Strong organizational, planning, supervisory skills are required
- Requires above-average math skills
- Experience with scheduling and budget in a casino environment
- Must have excellent interpersonal and communication skills
- Must be able to work weekends, weeknights, and holidays
What's in it for you
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
Physical Demands & Work Environment
- Regularly required to see, talk, hear, walk, and stand
- Frequently required to use hands to handle, feel, and reach
- Occasionally required to sit or stoop
- Occasionally lift and or move up to 30 pounds
- The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.


