xad-technologies
Workshop Manager
Job description
Workshop Manager Job Description
Position Summary
The Workshop Manager oversees daily workshop operations, ensuring efficient maintenance, repair, and servicing of vehicles/equipment. The role includes team supervision, workflow planning, quality control, safety compliance, and coordination with customers and suppliers, in alignment with UAE industry standards and regulations.
Key Responsibilities
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Manage daily workshop operations and ensure timely completion of repair and maintenance tasks
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Supervise technicians, assign workloads, and monitor performance
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Diagnose technical issues and provide guidance on complex repairs
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Ensure compliance with UAE safety standards, company policies, and industry regulations
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Plan preventive maintenance schedules for vehicles/equipment
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Monitor workshop productivity, quality of work, and turnaround time
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Manage spare parts inventory and coordinate with suppliers for timely procurement
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Prepare job estimates, repair orders, and service reports
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Communicate with customers/clients regarding service updates, approvals, and delivery timelines
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Control workshop costs and optimize resource utilization
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Train technicians and ensure skill development through ongoing technical training
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Maintain cleanliness, organization, and safety inside the workshop
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Work with management on budgeting, forecasting, and improvement initiatives
Qualifications
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Diploma or Degree in Mechanical Engineering, Automotive Technology, or related field
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58 years of experience in workshop operations, with at least 2 years in a supervisory role
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Strong technical knowledge of vehicles/equipment relevant to the business (automotive, heavy machinery, fleet, etc.)
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Experience working in a UAE workshop environment (preferred)
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Strong leadership, communication, and decision-making skills
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Familiarity with workshop management systems and job-card processes
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Understanding of UAE health and safety regulations
Skills
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Technical troubleshooting
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Team leadership and training
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Inventory and maintenance planning
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Customer communication and service quality management
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Time and cost management
