Manager, Organizational Resilience

Aviso

At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso’ culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at www.aviso.ca .

The Opportunity

We’re looking to fill an opening for a Manager, Organizational Resilience, to join our Enterprise Risk Management team.

Reporting to the Director, Enterprise Risk Management, the Manager, Organizational Resilience is responsible for leading and enhancing our crisis management and business continuity and third-party risk management programs and practices. Additionally, you will play a key role in support of the enterprise risk management framework, working closely with senior stakeholders to manage and mitigate risks across the organization.

Your responsibilities will include the leadership, development, implementation, and enhancement of (i) comprehensive business continuity plans and crisis management strategies and testing; and (ii) third-party risk management framework, methodologies, risk assessments and providing related strategic insights to senior leaders.

Who you are

• Service – You put your clients’ needs first. You advocate service excellence, and work to deliver client-centric solutions, and proactively develop strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner
• Execution – You are committed to achieving your goals and to succeed. This includes focusing on “getting things done”, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes
• Collaboration – You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization
• Leadership – You lead your team and provide regular direction, guidance, coaching, and motivation, all while striving for peak performance. You assist them in overcoming obstacles through additional resources, removal of roadblocks, and providing the level of support required for their success. You delegate and deliver feedback based on the in-depth understanding of your individual team members

What your day looks like

• Develop, implement, and maintain comprehensive Crisis Management and Business Continuity Plans strategies
• Lead the Crisis Management program, including updating Crisis Management plans and procedures, and developing and leading tabletop exercises
• Lead the ongoing implementation and enhancement of a robust Third-Party Risk Management framework, methodology, and process, in collaboration with the Strategic Sourcing team, focusing on identifying, assessing, and mitigating risks associated with third-party relationships
• Prioritize, report, and oversee the management of Aviso’s top organizational resilience risks, including ensuring adequate controls are in place and risk mitigation strategies are planned or in progress
• Create and/or update applicable organizational resilience policies and ensure alignment with enterprise risk programs across the organization
• Mentor internal senior stakeholders and provide guidance to other functional team members on conducting risk assessments and provide subject matter expertise on how to proactively mitigate risk
• Lead, develop, and implement Crisis Management and Third-Party Risk Management training
• Lead the drafting of quarterly senior management and Board of Directors reports, including collecting, organizing, and visualizing risk metrics information. Organize and participate in the Business Continuity Committee
• Present risk assessments and related risk information to senior leaders, providing strategic insights and ensuring informed decision-making

Your experience and skills

• 5-7 years of specialized/relevant enterprise and/or operational risk management experience, in the financial services industry, with 3+ years in a related role leading crisis management and third-party risk management initiatives across a complex, matrix organization
• Canadian Risk Management (CRM) designation, RIMS-Certified Risk Management Professional certification or similar is preferred
• Crisis Management or Business Continuity Certification (ABCP, CBCP) is preferred
• Proven experience in leading a crisis management program and in risk identification, risk analysis, risk treatment and implementation of risk management strategies
• Strong team player with critical thinking skills and decision-making abilities.
• Exceptional relationship building skills – ability to work effectively with and influence people at all levels in an organization
• Proven ability to create alliances and gain commitment and support for desired objectives
• Advanced Power Point and Excel skills
• Excellent verbal and written communication skills, presentation skills, and inter-personal skills
• Fluent communication skills in English are required and bilingual skills in French are an asset

Why Aviso?

At Aviso, you will find a dynamic and inclusive culture that rewards innovation and celebrates success. Here are a few things that set us apart:

• Competitive compensation package that rewards and recognizes individual contributions
• Excellent health, dental and insurance benefits to meet the diverse needs of our employees
• Generous vacation time, fitness benefit, parental leave top-up options
• Matching contributions to our retirement program
• Commitment to the continuous improvement of our staff through learning & development and an education assistance program
• Regular social events to foster teamwork

Your Information

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Further information is available on the Privacy link on our Career Page – Privacy Policies

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

Company Overview

Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and management, and over 1,000 employees. We’re building a comprehensive, technology-enabled, client-centric wealth services ecosystem. Our clients include our partners, advisors, and investors. We’re a trusted partner for nearly all credit unions across Canada, in addition to a wide range of portfolio managers, investment dealers, insurance and trust companies, and introducing brokers. Our partners depend on Aviso for specific solutions that give them a competitive edge in a rapidly evolving, highly competitive industry. Our investment dealer and mutual fund dealer and our insurance services support thousands of investment advisors. Our asset manager, NEI Investments, specializes in investing responsibly. Our online brokerage, Qtrade Direct Investing®, empowers self-directed investors, and our fully automated investing service, Qtrade Guided Portfolios®, serves investors who prefer a hands-off approach. Aviso Correspondent Partners provides custodial and carrying broker services to a wide range of firms. We have offices in Toronto, Vancouver, Montreal, and Winnipeg. Aviso is backed by the collective strength of our owners: the credit union Centrals, Co-operators/CUMIS, and Desjardins. We’re proud to power businesses that empower investors .

A career with Aviso means being part of a group of talented, energetic professionals who live their values every day, and belonging to an organization dedicated to your success and career development. If you’re looking for interesting and challenging work, at a company committed to its people, apply to join our team.

Salary

This position is posted with an expected salary range of $115,000 - $124.000 CAD annually. Individual compensation packages are based on various factors unique to each candidate and the requirements of the position.