Physician Assistant Academic Support Coordinator (Non-Exempt)

POSITION: Physician Assistant Academic Support Coordinator (Non-Exempt)

H SU JOB FAMILY CLASSIFICATION: Office Management I

D EPARTMENT: College of Health Professions

S UPERVISOR TITLE: Director of Physician Assistant Program

F LSA STATUS: Non-Exempt

E XEMPTION: N/A

L OCATION: HSU Campus, Abilene, Texas

TARGET HIRE DATE: As Soon As Possible

HSU CHRISTIAN STANDARD REQUIREMENT FOR EMPLOYMENT – Candidate must profess a Christian Faith, maintain membership in a local congregation, and respect the values and distinctives central to the historically Baptist values of HSU.

CONTACT INFORMATION: Human Resources 325-670-1259 or careers@hsutx.edu

SUMMARY/SCOPE

The Academic Support Coordinator provides comprehensive administrative and technical support to the PA Program. This role is pivotal in maintaining the integrity of program data, supporting the continuous self-assessment process required for accreditation, and ensuring the seamless delivery of the curriculum through expert management of educational technology platforms.

HSU JOB FAMILY CLASSIFICATION INCLUDES THE FOLLOWING

ESSENTIAL DUTIES AND RESPONSIBILITIES

Data Management & Accreditation Support

Manage and organize program academic data (both didactic and clinical phases of the curriculum) using software programs.

Become a departmental expert in programs including but not limited to ExamSoft, Adobe ESign, MS Office, SurveyMonkey, EXXAT, CASPA, ARC-PA Portal, and Canvas.

Support the Program Director in the analysis and reporting of data for ARC-PA accreditation and curriculum evaluation.

Support program faculty examinations through delivery and proctoring.

Systematize the collection and aggregation of departmental survey data to ensure high-integrity datasets for faculty analysis and formal reporting.

Maintain secure student files and pre-matriculation databases in compliance with program and institutional privacy policies.

Admissions & Student Services

Manage pre-matriculation database for student prerequisite completion.

Participate in student admissions/interview activities and data gathering related to results.

Participate in student recruitment and retention activities including coordination of pre-matriculation communication and orientation activities for new PA students in conjunction with faculty and staff.

Academic & Curricular Operations

Communication with students, staff, and faculty regularly using the Canvas system for academic updates and needs.

Assist faculty in course preparation related to set-up & delivery.

Maintain program library and resources including supply inventory.

Provide clerical support to faculty including classroom and research endeavors.

Support departmental activities for student assessment including set-up of and participation in standardized patient assessments.

Administrative Operations

Support budget reconciliation and management for program.

Provide clerical support for faculty research and committees.

Manage departmental social media presence.

Attend required training at conferences as requested.

Daily errands on & off campus including mail collection.

Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

There are no supervisor responsibilities for this position.

COMPETENCIES: This is your opportunity to demonstrate how your education and/or experience in your current or previous job relates to each function of this position. Interview decisions are partially based on this information. On a separate sheet of paper, write a paragraph for each competency listed below describing your background and qualifications in each area. To perform the job successfully, an individual should demonstrate the following competencies.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, & ABILITIES (Language, Mathematical, Reasoning and Computer Skills):

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of all Microsoft Office software, Project Management software, Order processing systems, Student tracking databases, Adobe, Canvas, ExamSoft, the internet, texting, and social media platforms. Training can be provided on program-specific software.

EDUCATION/EXPERIENCE

Bachelor's degree from four-year college or university preferred.

One to two years’ related experience and/or training required.

Must be very detail-oriented, highly organized, hard-working and efficient.

Must be able to meet deadlines and multi-task in a high-volume service area.

Must be an excellent communicator in both written and verbal forms.

The above requirements will be validated through the written competencies provided by the applicant in addition to the interview process and reference checks regarding past employment experience, etc.

CERTIFICATES, LICENSES, REGISTRATIONS

None are required for this position at this time.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.

The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 - 25 pounds.

The job is sedentary in nature. Must be able to sit for long periods while performing office and computer operations.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.

The noise level in the work environment is usually quiet.

ADDITIONAL INFORMATION

This is a Non-Exempt/Hourly position. This hourly position requires a regular 40-hour workweek at minimum (plus occasional overtime).

Working beyond a normal 40-hour week, including evenings and weekends, is possible during peak season and/or to meet internal deadlines.

Non-Exempt/Hourly employees who work beyond 40 hours during a single work week will be compensated at time and a half, per FLSA guidelines.

Infrequent travel may be required on occasion for student recruitment events, clinical site visits, or in order to attend training workshops.

Must have and maintain a valid Class C Driver’s License and maintain a clear driving record to be insurable under the university liability policy.

Must be able to drive to complete work assignments on and off campus, as needed.

EMPLOYEE BENEFITS: For more information concerning benefits offered to HSU employees, see the HSU Benefits Summary on the HSU website.

NON-DISCRIMINATION STATEMENT

HSU complies with all applicable anti-discrimination laws including those prohibiting discrimination on the basis of age, sex, pregnancy, race, color, national origin, disability, genetic information and military service. HSU is a private university affiliated with the Baptist General Convention of Texas and may lawfully consider an applicant’s religion as a selection criterion. HSU is committed to hiring faculty and staff who share an active Christian faith and fully support HSU’s mission.

In accordance with the Americans with Disabilities Act (ADA), HSU provides reasonable accommodation to qualified individuals with disabilities who are employees or applicants for employment, except when the accommodation would impose an undue hardship. Requests for reasonable accommodation should be directed to Human Resources.

BACKGROUND SCREEN

HSU does not discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law. HSU is committed to maintaining a safe and secure campus environment and protecting the university’s financial and physical assets. Therefore, Hardin-Simmons University conducts background checks. Depending on the position, applicants may also be required to consent to a credit check as part of the background check process. As a non-profit institution of higher education committed to Christian faith and values, the University exercises its rights under state and federal law to use religion as a factor in making employment decisions.