Business Banking Relationship Manager

We are seeking a dynamic and results-oriented Business Banking Relationship Manager to manage and grow relationships with small to mid-sized business clients. This role is responsible for delivering tailored banking solutions, deepening client relationships, and ensuring high levels of client satisfaction while maintaining strong risk and compliance standards.

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Key Responsibilities

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Develop and manage a portfolio of business clients, focusing on relationship building and revenue growth.

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Understand clients' financial needs and deliver appropriate banking solutions including loans, credit lines, treasury services, and deposits.

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Identify new business opportunities through market research, networking, and referrals.

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Provide excellent service and act as the primary point of contact for business clients.

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Analyze financial statements and credit reports to assess client creditworthiness and recommend loan structures.

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Work closely with internal departments (credit, risk, operations) to ensure timely processing and servicing of client requests.

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Maintain knowledge of industry trends, competitors, and regulatory requirements.

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Ensure adherence to internal policies, risk management standards, and compliance requirements.

Qualifications

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Bachelors degree in Finance, Business, Economics, or related field (MBA preferred).

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37 years of experience in business banking, commercial banking, or financial services.

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Proven track record of meeting or exceeding sales and client satisfaction targets.

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Strong understanding of credit underwriting, financial analysis, and loan structuring.

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Excellent communication, interpersonal, and negotiation skills.

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Proficiency in CRM tools and banking software.

Key Competencies

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Relationship management

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Strategic thinking and sales acumen

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Financial analysis and credit risk assessment

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Customer-centric approach

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Problem-solving and decision-making

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Team collaboration and coordination