Front Office & Data Entry Operator (Remote)

Job Description

Our customer is seeking a Front Office team member to join our team! You will be responsible for helping customers by answering phones and providing product and service information, as well as entering cases into the scheduling system.

Responsibilities

• Handle customer inquiries and delivery questions
• Provide information about the products and services
• Connect clients with appropriate Technical Support Staff
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Enter new cases into scheduling system for production

Qualifications

• Basic Computer & Typing Skill
• Pleasant Phone Demeanor
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

This is a Full Time or Part Time position, that will require M-F availability. Training on specialty systems will be provided. Full Time candidates can expect benefits such as Health/Dental, 401K Matching, PTO, and more. Artistic Dental is a family owned and operated company.

Company DescriptionFamily Owned and Operated medical device manufacturer, located in Bolingbrook IL. Currently employing approx 70 employees, with 70% being Full-Time employees.