Customer Experience Officer

Customer Experience Officer

Art Gallery and Visitor Information Centre

SALARY: $31.15 - 35.59 per hour + Casual Loading + Super

Work Type: Casual

Location: Alan Baker Art Gallery + Visitor Information Centre

• Join an organisation committed to offering and supporting professional career development
• Health program including free flu vaccinations, skin checks, etc
• Corporate Gym Membership available & Fitness Passport
• Close to shops and services

Come join an organisation with endless opportunities, where people choose to work because they are inspired by the chance to shape, influence and grow a community.

An exciting opportunity has arisen to work within both Camden's picturesque Visitor Information Centre and Art Gallery on a casual basis as a Customer Experience Officer. The ideal candidate will be passionate about Camden's history and attraction points and communicate this through the provision of an exceptional customer experience to visitors and locals.

Don’t miss out on being part of something great by joining an evolving, rapidly growing, adaptive and innovative organisation.

What We Offer

We are committed to offering and supporting development and employment opportunities to help people excel and build a lasting career. We offer generous learning and development opportunities as well as flexi time, access to employee benefits and education assistance.

We promote diversity in the workplace and have a culture that is inclusive, respectful and embraces the unique skills and qualities of all people.

As the community continues to grow, this opportunity will allow you to grow with it!

Essential

• A demonstrated understanding and appreciation of Camden it’s culture and heritage
• Demonstrated experience in a customer experience environment
• Excellent communication and interpersonal skills
• Ability to effectively organise and prioritise workloads
• Ability to work as part of a team in an environment with a customer focus
• Demonstrated ability to apply EEO and WHS principles
• Computer literacy

Desirable

• Experience in a gallery or visitor information centre
• Experience working with Adobe creative suite
• Experience leading small classes or informative tour groups
• First Aid qualifications
• Experience at a visitor information centre
• Experience and knowledge of art and art galleries

Further Information : Roger Percy, Team Leader Cultural Projects | Curator, 0448 451 273

Closing Date for above position : 20/07/2026

Position Description: For full position description details click here