Client Support Specialist - WFH

We are a union-focused supplemental benefits provider, supporting over 40,000 unions and associations across North America. For more than 60 years, we've delivered long-term protection and benefit solutions to working families who depend on us for stability and peace of mind.

Position Overview

We're growing our remote team and seeking motivated, service-oriented individuals. In this role, you'll work directly with union members who have already requested information, helping them understand their benefit options and guiding them through the enrollment process.

Key Responsibilities

Connect with prospective clients through inbound and outbound calls

Schedule and lead virtual meetings to review benefit options

Educate clients on available programs in a clear, simple way

Complete applications and ensure all documentation is accurate

Maintain organized records and a high level of client service

Participate in ongoing training and leadership development

What We're Looking For

Strong communication and interpersonal skills

Positive attitude with a professional presence

Customer service or sales experience is helpful, but not required

Comfortable using basic computer tools in a remote setting

Team-oriented with the ability to collaborate effectively

Must be legally authorized to work in the U.S. or Canada

What You'll Receive

Full benefits package after the initial qualification period

100% remote work with no commute

Flexible schedule built around your availability

Weekly pay plus monthly performance bonuses

Incentive trips for top performers (Cancun, Bahamas, Las Vegas, and more)

Clear advancement path with leadership growth opportunities

If you're driven to help others, want to grow professionally, and are looking for a flexible, high-income opportunity, apply today and take the next step in your career.