cbtalents-10

cbtalents-10

Customer Support Analyst – Travel Platform (Bilingual)

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Company

cbtalents-10

Role

Customer Support Analyst – Travel Platform (Bilingual)

Location

São José dos Campos, State of São Paulo, Brazil

Job type

Full-time

Found on Mokaru

1 week ago

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Salary

$2k - $2k/daily

Job description

On-site – Barra Funda, São Paulo Start Dates Available: March / April

Fluent in Portuguese and English and looking for a stable customer service opportunity? Join an international travel booking platform and support customers with billing, platform usage, and general enquiries.

Main Responsibilities Customer service via voice and email Assist with billing questions and platform usage issues Provide clear solutions with a focus on first-contact resolution Communicate frequently in English (spoken and written)

Requirements English level minimum B2 (spoken & written) Strong verbal and written communication skills Availability for on-site work in Barra Funda Flexible schedule (morning or afternoon — afternoon preferred) Part of the recruitment process will be conducted in English

Working Hours (5x2 rotating schedule) 08:00 – 16:12 11:50 – 20:00

Training 3–4 weeks (Mon–Fri) 09:00 – 18:00

Salary & Benefits R$ 2,200 salary Health and dental insurance Meal allowance (approx. R$20/day) Transportation voucher Career growth plan Full company benefits package

Interested? Send your CV to: dylan.nyamande@cbtalents.org

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