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Customer Service Advisor - German Speakers (P)

Company

cross-border-talents-22

Role

Customer Service Advisor - German Speakers (P)

Location

Sofia, Bulgaria

Job type

Full-time

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Salary

Not disclosed by employer

Job description

Are you passionate about helping people and making technology easy to use?

As a Customer Support Representative , you´ll be the voice of an innovative, forward-thinking company that values service excellence. Youll support our customers with real-time solutions, ensuring every interaction leaves them feeling confident and cared for.

What You´ll Do

Assist customers with account setup and app navigation

Troubleshoot and resolve login issues (username/password)

Guide users through installing or reinstalling our mobile app

Provide friendly, professional, and efficient support every single time

What You Bring

Fluency in German and English (written and spoken)

Excellent communication and customer-handling skills

Prior customer service experience is a plus

Confident using MS Office , email, and web applications

A genuine interest in technology and eagerness to learn

Strong problem-solving and analytical skills

A team-oriented mindset and a positive attitude

High school diploma or equivalent education

What You´ll Get

Virtual training

Competitive salary and benefits package

Flexible shifts between 8:00 am and 8:00 pm, Monday to Sunday

Access to Professional Development & Career Navigation programs

Ongoing Health & Wellbeing initiatives to support your success

Why You´ll Love Working Here

We don´t just offer jobs we build careers. Here, you´ll grow your skills, connect with supportive teammates, and make a real impact by helping customers every day.

If you´re ready to bring your language skills, tech-savviness, and enthusiasm to a company that values your contribution

Apply now and let´s grow together!

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