cross-border-talents-22
Customer Service Advisor - German Speakers (P)
Job description
Are you passionate about helping people and making technology easy to use?
As a Customer Support Representative , you´ll be the voice of an innovative, forward-thinking company that values service excellence. Youll support our customers with real-time solutions, ensuring every interaction leaves them feeling confident and cared for.
What You´ll Do
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Assist customers with account setup and app navigation
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Troubleshoot and resolve login issues (username/password)
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Guide users through installing or reinstalling our mobile app
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Provide friendly, professional, and efficient support every single time
What You Bring
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Fluency in German and English (written and spoken)
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Excellent communication and customer-handling skills
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Prior customer service experience is a plus
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Confident using MS Office , email, and web applications
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A genuine interest in technology and eagerness to learn
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Strong problem-solving and analytical skills
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A team-oriented mindset and a positive attitude
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High school diploma or equivalent education
What You´ll Get
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Virtual training
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Competitive salary and benefits package
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Flexible shifts between 8:00 am and 8:00 pm, Monday to Sunday
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Access to Professional Development & Career Navigation programs
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Ongoing Health & Wellbeing initiatives to support your success
Why You´ll Love Working Here
We don´t just offer jobs we build careers. Here, you´ll grow your skills, connect with supportive teammates, and make a real impact by helping customers every day.
If you´re ready to bring your language skills, tech-savviness, and enthusiasm to a company that values your contribution
Apply now and let´s grow together!


