Finnish-Speaking Travel Agency Customer Support in Barcelona!

Exciting Job Opportunity: Finnish-Speaking Onsite Travel Agency Customer Support in Barcelona (Locals Only)

Are you a Finnish-speaking local in Barcelona with a passion for travel and a desire to provide exceptional customer service? We have a fantastic opportunity for you to join our dynamic team as a Customer Support Agent at a leading global travel agency. If you thrive in a fast-paced, multicultural environment and are eager to make a positive impact on travelers journeys, this is the perfect role for you!

What We Offer

• Location : Barcelona , onsite only, offering the chance to work in a vibrant international city.
• Full-time position with a competitive salary package tailored to your experience and performance.
• Be part of a supportive and inclusive work environment within a global travel company, collaborating with team members from diverse cultural backgrounds.
• Opportunities for career development and growth within the company, with the potential to advance into more senior positions.
• Continuous learning with training programs designed to enhance your travel knowledge and customer service skills.

Your Responsibilities

• Serve as the first point of contact for Finnish-speaking customers, handling their travel inquiries, bookings, and support needs .
• Resolve customer issues efficiently and effectively, ensuring a high level of satisfaction and maintaining a positive customer experience.
• Communicate professionally via phone, email, and chat , providing clear and accurate information on travel options, policies, and procedures.
• Work closely with our internal teams to ensure seamless operations, including coordinating with sales, marketing, and logistics departments.
• Contribute to improving processes and services by providing feedback on customer interactions and identifying potential areas for enhancement.

What Were Looking For

• Native Finnish speaker with strong communication skills in English (both written and verbal).
• Previous customer service experience (preferably within a travel agency or similar industry) is highly valued but not required.
• Enthusiasm for travel and a strong desire to help customers plan their perfect trips, making memorable experiences possible.
• Ability to work well under pressure, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Must already be based in Barcelona , as this is an onsite role and is open to locals only .
• A friendly, proactive, and solution-oriented mindset, with excellent interpersonal skills.

Why Join Us?

• A chance to work in the heart of Barcelona , one of Europes most exciting and vibrant cities, with plenty of opportunities to enjoy the local lifestyle while working in a creative and innovative environment.
• Access to exclusive travel discounts , allowing you to explore new destinations and deepen your passion for travel.
• Collaborative culture where your contributions are valued, and you have the opportunity to grow both personally and professionally.
• Regular team-building events and social activities, fostering a positive and engaging workplace atmosphere.

If you are a Finnish-speaking local looking to embark on an exciting new career in travel customer support, wed love to hear from you! Apply today and take the next step towards a fulfilling role where you can help travelers from around the world create unforgettable experiences!