On-Site IT Desktop Support Engineer (Level 1/2) - Burton On Trent

Job Title: On-Site IT Support Engineer (Level 1/2) - Burton On Trent

Client: A Global household brand (confidential)

Location: Burton On Trent, England (UK) (On-Site:)

Duration: 15 days |

Start: 30 Sep 2025 - End Date: 20 Oct 2025

Rate: On application

Your Mission

Join a dynamic team as a Level 1/2 IT Support Engineer! Provide critical hardware/software support, manage IT infrastructure, and ensure seamless operations for employees in the Burton office.

Working Hours: 8am till 5pm

Scope of Work or skills required: Onsite Desktop engineer with hardware and software troubleshooting skills and good soft skills to handle customer queries.

Key Responsibilities

• End-User Support: Troubleshoot Windows/macOS/mobile devices, IMAC tasks, AV systems & executive (VIP) support.
• Device Lifecycle: Image/deploy devices (Win 10/MacOS), manage hardware refresh, disposal & warranty repairs.
• Asset Operations: Lead inventory management, spare parts tracking, depot services & weekly reporting.
• Cross-Functional Collaboration: Onboard new hires, coordinate vendors & ensure SLA compliance.

⭐ Youll Need

Technical

3-5 years IT experience

Windows/macOS deployment expertise

Networking basics (TCP/IP, Ethernet)

A+/MCP certifications (preferred)

Soft Skills

B2 English

Exceptional customer service

Team collaboration skills

Adaptability in fast-paced environments

Logistics

Own car + valid license

UK Resident resident

50 lbs lifting ability (to be able to move equipment)

Flexible schedule readiness

Why Join?

• Impact: Support a global healthcare innovators IT ecosystem.
• Growth: Long-term role (1 year potential) in a dynamic environment.
• Support: Structured workflow.

Apply Now!

Ready to drive IT excellence in Aberdeen?

Apply now with your CV including your location

• Your CV
• Confirmation of local availability
• Rate acceptance: (confirmed after application)

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