Front of House Manager

Front of House Manager

As a Front of House Manager, you will play a pivotal role in ensuring the seamless coordination of front-of-house operations and elevating the overall guest experience. Leading our front-of-house team, you will drive exceptional service standards, foster a positive team culture, and contribute to the overall success of our restaurant.

Responsibilities

• Lead, motivate, and mentor the front-of-house staff to ensure a cohesive and high-performing team.
• Oversee dining room operations, including reservation management, seating arrangements, and guest interactions.
• Collaborate with kitchen and bar teams to ensure smooth communication and synchronization of service.
• Monitor and maintain service quality, addressing any issues promptly to ensure guest satisfaction.
• Manage inventory and supplies related to front-of-house operations.
• Assist in developing and implementing training programs to enhance staff skills and knowledge.
• Monitor compliance with health, safety, and sanitation standards.
• Handle guest feedback and concerns, resolving issues with professionalism and diplomacy.
• Contribute creative ideas to enhance the guest experience and drive revenue growth.

Requirements

• Proven experience as a Front of House Manager or in a similar leadership role in the hospitality industry.
• Strong leadership and team management skills, with the ability to inspire and motivate staff.
• Excellent communication and interpersonal abilities.
• Proficient in reservation systems and point-of-sale software.
• In-depth knowledge of guest service principles and practices.
• Exceptional organizational skills and attention to detail.
• Adaptability to fast-paced environments and changing demands.
• Flexibility to work evenings, weekends, and holidays as required.

Benefits

$55k-$65k salary depending on experience. Full Time Benefits.