Luxurious Aestethics and Medical Spa General Manager

We are looking for a dynamic, innovative and experienced General Manager to lead our Client's Luxurious Clinical Aesthetics and Medical center based in Qatar . The successful candidate will oversee all aspects of our high-end aesthetics practice, ensuring it functions efficiently while maintaining our reputation for luxury and excellent clinical service.

Key Responsibilities

• Oversee daily operations, ensuring that the highest levels of customer service are maintained. This includes managing the scheduling of appointments, handling customer queries, and ensuring the facilities are impeccably maintained.
• Lead, manage, and inspire the team of aesthetic practitioners, medical professionals, and support staff to deliver a luxury experience at all times. Develop and implement staff training and development programs to maintain high service standards.
• Oversee budgeting, forecasting, and financial planning processes. Ensure the clinic operates within budget and achieves financial targets.
• Ensure all services are compliant with medical regulations and quality standards. Promote a culture of continuous improvement in clinical service delivery.
• Develop strategic plans to promote growth, attract new clientele, and retain existing clients. Stay updated with industry trends and competition.
• Manage relationships with suppliers, negotiating contracts for medical equipment, skincare products, and other services.
• Collaborate with marketing team to develop and implement marketing and branding initiatives that elevate the clinic's luxury status and attract the desired clientele.

Qualifications

• Proven experience as a General Manager, Operations Manager or similar executive role in the aesthetic, healthcare, luxury retail, or hospitality sectors.
• Knowledge of medical regulations and guidelines in clinical aesthetics.
• Experience in planning and budgeting.
• Knowledge of business process and functions (finance, HR, procurement, operations etc.).
• Strong analytical ability and problem-solving skills.
• Excellent communication and leadership skills.
• Degree in Business Administration, Healthcare Management or relevant field; MSc/MA is a plus.