tasq-staffing-solutions
WFM Assistant Manager (Makati)
Job description
Work Arrangement: Full Onsite (Makati)
Qualifications
- Graduate degree
- Minimum of 5 years of experience in Workforce Management
- Team Management
- Capacity Planning
- Scheduling
- Real-time Management
- Good Knowledge of IEX and Pulse
- Proficiency with MS Office - Excel, Outlook & Powerpoint
- Analytical with experience identifying root cause of defects and removing defects
- Statistical analysis skills
- Written and verbal communication skills
