Associate Sales Director - MICE

Responsibility

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Supervise the daily operations of the ballroom facilities, ensuring smooth functioning, cleanliness, and maintenance

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Coordinate with relevant departments for the setup, scheduling, and execution of events, including staffing requirements, technical equipment, and amenities

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Implement and enforce health and safety protocols during events to ensure compliance and guest welfare

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Develop and execute sales strategies to meet revenue targets and maximize ballroom utilization

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Collaborate with the marketing team to promote the ballroom facilities through various channels, such as social media, advertising, and networking.

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Build and maintain relationships with clients, catering to their needs, negotiating contracts, and securing future bookings

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Act as the primary point of contact for clients, addressing inquiries, providing information, and resolving issues promptly and professionally

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Conduct site tours and showcase the facilities to potential clients, emphasizing features and services to meet their event requirements

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Recruit, train, and manage a team of staff responsible for event coordination, setup, and customer service

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Foster a positive work environment, encouraging teamwork, productivity, and a high standard of service delivery

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Prepare budgets, monitor expenses, and analyze financial reports to ensure cost-effective operations and optimal revenue generation

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Identify opportunities for revenue growth, cost reduction, and operational efficiency improvements

Requirement

• Bachelor's degree in Hospitality Management, Business Administration, or a related field. Relevant experience can substitute for formal education.
• Having experience minimum 4 years as Ballroom Manager
• Strong leadership and interpersonal skills with the ability to build relationships, negotiate effectively, and manage a diverse team

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Excellent organizational abilities, attention to detail, and problem-solving skills

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Proficiency in relevant software applications for scheduling, budgeting, and sales trackin

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Proven experience in event management, sales, or hospitality, preferably in a managerial role within the property or hospitality industry