Sales Associate / Sales Manager (HMO / Health Insurance Sector)

Sales Associate / Sales Manager (HMO / Health Insurance Sector)

Location: Yaba, Lagos

Industry: Health Maintenance Organization (HMO) / Insurance

Department: Business Development

Reports To: Manager / Head, Business Development

Employment Type: Full-Time

Experience Level: 3 – 5 Years

JOB OBJECTIVE

To drive the growth and positioning of the organisation as a dominant player in the health insurance sector by developing and managing a strong corporate client base, particularly within the financial institutional segment. The role focuses on client acquisition, relationship management, and revenue growth for sustainable business expansion.

KEY RESPONSIBILITIES

• Business Development & Sales Growth

• Market and sell HMO products and related healthcare insurance services to corporate and institutional clients, especially within financial institutions.

• Identify, develop, and convert new business opportunities to expand the client base.

• Drive revenue growth through strategic sales initiatives and pipeline management.

• Follow up on leads, negotiations, and conversion of prospects into active clients.

• Client Relationship Management

• Build, manage, and maintain strong relationships with existing and prospective clients.

• Ensure high levels of client satisfaction, retention, and account growth.

• Conduct regular client visits, engagements, and follow-ups to strengthen relationships.

• Manage contract renewals and ensure continuity of service agreements.

• Proposal & Documentation Management

• Prepare professional business proposals and presentations for clients.

• Maintain accurate documentation of client interactions, visit reports, and follow-up records.

• Prepare pre-call and post-call memos for all business engagements.

• Support preparation of client onboarding documentation and data collection forms in collaboration with Quality Assurance.

• Reporting & Performance Tracking

• Prepare monthly performance reports for the team and management review.

• Monitor and report weekly and monthly sales activities and pipeline progress.

• Contribute to the preparation and monitoring of the team's budget.

• Support reconciliation of client accounts on a monthly basis.

• Compliance & Service Excellence

• Ensure strict adherence to company service excellence standards.

• Maintain accurate and updated client records in line with internal policies.

• Support compliance with contract terms, regulatory requirements, and internal processes.

• Team & Stakeholder Coordination

• Coordinate business development activities within the Financial Institution unit.

• Collaborate with internal departments including Quality Assurance and Operations.

• Participate in performance appraisal processes for team members when required.

• Perform any other duties as assigned by the Group Head or CEO.

QUALIFICATIONS & REQUIREMENTS

• Bachelor's Degree (BSc) or Higher National Diploma (HND) from a recognized institution.

• Minimum of 3–5 years' experience in sales, business development, or account management (preferably in HMO, insurance, or financial services).

• Professional certification such as CII, CIIN, or equivalent will be an added advantage.

• MBA or relevant postgraduate qualification is an added advantage.

• Strong knowledge of corporate sales, insurance products, and relationship management.

• Excellent communication, negotiation, and presentation skills.

• Ability to work independently and meet aggressive sales targets.

• Strong analytical, reporting, and documentation skills.

HOW TO APPLY

Interested and qualified candidates should send their CV to:

hiring@mysigma.io

Subject Line: Sales Associate / Sales Manager – Yaba HMO Role