sales-match
Shift Supervisor
Job description
Job Title: Shift Supervisor Hourly Pay: $19 - $25/hour
Summary
We are seeking an experienced and dependable Shift Supervisor to lead daily operations and support our team during scheduled shifts. In this role, you will ensure smooth workflow, promote a positive team environment, and uphold high standards of service and efficiency. If you are organized, communicative, and ready to lead by example, we’d love to hear from you.
Key Responsibilities
- Supervise team activities and delegate tasks to ensure timely and efficient shift operations
- Provide training, coaching, and real-time feedback to team members to ensure adherence to policies and quality standards
- Assist with handling customer concerns and resolving issues professionally and effectively
- Monitor shift performance in areas such as sales, service quality, and customer satisfaction
- Manage inventory levels, organize supplies, and ensure workplace readiness throughout the shift
- Maintain a clean, safe, and organized environment in compliance with health and safety guidelines
- Coordinate scheduling adjustments and staff assignments as needed •
Ensure clear communication between shifts and across departments
- Support operational goals by implementing company procedures and strategies
- Complete shift reports and provide updates to management regarding team and operational performance
Qualifications
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High school diploma or equivalent (some college preferred)
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12 years of experience in a supervisory or team lead position
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Strong leadership, organization, and interpersonal skills
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Ability to remain calm under pressure and make quick decisions
- Basic knowledge of operations, safety protocols, and inventory systems •
Strong communication and customer service abilities
- Flexible schedule, including nights, weekends, and holidays
Perks & Benefits
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Competitive hourly pay: $19 - $25
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Health, dental, and vision insurance options
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Paid time off, sick leave, and holiday pay
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Career growth and promotion opportunities
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Flexible scheduling and supportive team environment
