Supply Chain Assistant_Pets Brand

Our client, a well-established multinational D2C e-commerce company operating in the USA selling high-quality pet products, is looking for a highly organized and detail-oriented individual to join our team as a Logistic Assistant for a full-time remote job. As a Supply Chain Assistant, your main responsibility will be to support our supply chain department by efficiently creating shipping labels and tracking shipments. You will play a crucial role in ensuring the smooth and timely movement of goods through the supply chain. This position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.

If you are a highly motivated individual with a keen eye for detail and experience in logistics, ideally with an ecom company, we would love to hear from you!

Responsibilities

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Creates shipping labels for outgoing shipments, ensuring accurate information and adherence to shipping guidelines and regulations.

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Work with the Supply chain team to ensure timely and proper labeling, packaging and delivery of goods.

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Track shipments, identify potential delays or issues, and proactively communicate with relevant parties to resolve them.

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Maintain accurate records of all shipments, including tracking numbers, delivery confirmation, and related documentation.

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Collaborate with the supply chain team to optimize shipping routes and identify opportunities for cost savings and efficiency improvements.

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Assist in coordinating transportation arrangements, including booking carriers, scheduling pickups, and ensuring timely delivery of goods.

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Respond to inquiries and provide exceptional customer regarding shipment status, delivery dates, and other logistics-related queries.

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Contribute to the development and implementation of logistics policies, procedures, and best practices to enhance operational efficiency.

Requirements

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Proven experience in a similar logistics or shipping role, preferably in a remote role in an ecommerce company

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Proficient computer skills, including experience with shipping software and tracking systems.

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Advanced knowledge of Excel (Google Sheets)

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Good English (at least B2)

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Strong attention to detail, ensuring accurate and error-free documentation.

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Excellent organizational and time management skills, with the ability to prioritize tasks effectively.

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Strong problem-solving and decision-making abilities, with the capacity to handle unexpected challenges.

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Effective communication skills, both written and verbal, to interact with internal teams, customers, and external service providers.

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Strong communication and collaboration skills

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Communication with stakeholders in the USA may require working with some overlap with USA working hours.

Our benefits

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Work for a Market-proven, fast-growing company

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Competitive salary and bonus opportunities

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Supportive work environment

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Friendly International start-up environment

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Paid trainings and courses

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Be a part of something bigger, where you can have autonomy over your work

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Fully remote work and flexible working hours (work from whatever place)