Compliance Officer

Work Arrangement: Onsite

Agency Interview Type: Either Webcam Interview or In Person

Engagement Type: Contract

NOTE : Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.

Short Description

FL-DBPR-CTMH-Compliance Officer

Complete Description

FL-DBPR-Condominiums, Timeshares and Mobile Homes - Compliance Officer

Position: Pay Rate: $38.14hr / Vendor Rate: $49.58hr

WORK ENVIRONMENT: Professional office, business casual, cubicle

CANDIDATE RESPONSIBILITIES

** Contact constituents/complainants to discuss the details of the complaints that are filed.

** Read state statute and compare with complaints to analyze the issue.

** Communicating with the public, so good customer service skills are a MUST.

** Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.

** Provide any resources or referrals, as appropriate.

** Send a written correspondence to the complainant once approved by the supervisor.

** Close the case out by adding the appropriate codes/activities/statues in Versa.

** Document the actions in the OnBase system.

CANDIDATE REQUIRED SKILLS

** Communicate verbally and in writing appropriately

** Read and interrupt Florida statutes

** Previous experience working with the public in a professional work environment

** Exceptional organizational skills

** Commit to the project time line