opentap-talent
Property Management Coordinator (Emirati National w Family Book)
Job description
Job Title: Property Management Coordinator (Emiratisation Role UAE Nationals w/ Family book) Department: Property Management
Location: Dubai
Employment Type: Full-Time
Salary: 8k AED 10k AED /mo
Reports To: Associate Residential Property Management Dubai
Role Overview
A Property Administrator within the Dubai office, working as part of the Property Management team on managed properties. The role requires full-time liaison with landlords, tenants, and service providers, with responsibility for overseeing the end-to-end property management process.
Key Responsibilities
Operational Support
- Provide administrative support services for the efficient and effective operation of the Property Management department.
- Maintain an accurate filing system incorporating tenant information, building/equipment maintenance, occupancy data, and accounting records.
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Prepare and send lease renewal notices.
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Draft tenancy agreements for new leases and lease renewals.
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Follow up on lease renewals and cheque settlements.
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Ensure tenant concerns and complaints are addressed promptly and satisfactorily.
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Register tenancy contracts in the Ejari system.
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Assist tenants in registering utilities (water and electricity) with DEWA.
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Assist with the preparation of monthly management reports for designated properties.
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Meet tenants to receive signed tenancy contracts, ID documents, and lease-related payments.
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Prepare onboarding/offboarding files for new/vacating tenants for handover to client offices.
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Input data into the relevant property management systems.
People & Teamwork
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Collaborate effectively with team members, sharing knowledge and experiences to enhance efficiencies.
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Contribute to the achievement of team goals and departmental objectives. Client &
Stakeholder Management
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Maintain strong day-to-day rapport with clients and tenants, reflecting a high level of professionalism.
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Uphold service quality aligned with the organizations brand and reputation.
Financial Responsibilities
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Ensure departmental targets are met on a monthly basis.
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Ensure timely processing of renewals and the receipt and dispatch of rental cheques to landlords.
Systems & Process
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Demonstrate proficiency in Microsoft Office, particularly Excel and PowerPoint.
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Follow established processes end-to-end, identifying areas for improvement to maximize efficiency.
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Ensure accurate and timely input of data into Excel sheets and software platforms.
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Knowledge of Happy Tenant, Yardi, or PACT is advantageous but not required.
Skills, Knowledge, and Experience
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Highly organized with a methodical approach to tasks.
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Ability to multitask efficiently and maintain attention to detail.
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Confident and outgoing, with strong communication skills (English required).
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Experience in a client- and customer-facing role.
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Previous professional office experience, ideally within a property management department.
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Strong interpersonal skills with a team-oriented mindset.
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Proactive and solution-driven.
Please reach out to Info@opentaptalent.com, in case of interest.
