Restaurant Supervisor

Job Advertisement: Restaurant Supervisor Industry: Food (Restaurants) Requirement: Must be fluent in Chinese

About the Role: We are seeking an experienced Restaurant Supervisor to join our client, a leading hospitality establishment in Phnom Penh. If you have a passion for excellence in food and beverage service and are fluent in Chinese, this is your chance to contribute to a high-standard restaurant operation.

Responsibilities

• Set-Up Operations:
• Establish café and bar operations, including food and drink costing and recipe development.
• Ensure smooth day-to-day operations in line with the hotels standards.
• Financial Management:
• Monitor and manage the financial performance of the restaurant and bar monthly.
• Develop and implement corrective actions as needed.
• Maintain accurate records of complimentary items to track stock levels.
• Service Standards:
• Maintain high standards of professional service and cleanliness in the café and bar areas.
• Handle escalated guest feedback and ensure swift resolutions in line with company policies.
• Team Management:
• Recruit, train, and develop staff to meet hotel standards.
• Conduct appraisals, probation reviews, and manage staff performance.
• Address staff absence or sickness issues in coordination with HR.
• Inventory & Purchasing:
• Assist the accounting team in purchasing F&B inventories when required.
• Leadership & Communication:
• Conduct regular team meetings and briefings.
• Be on-call to manage emergencies when necessary.

Qualifications

• Fluency in Chinese is a must.
• Proven experience in restaurant supervision or a similar role.
• Strong leadership and interpersonal skills.
• Knowledge of food and beverage operations, including costing and inventory management.
• Ability to manage finances and analyze performance metrics effectively.