nexusrecruitment
Merchants Acceptance Training Specialist
Job description
We are looking for a dynamic Merchants Acceptance Training Specialist to lead and deliver impactful in-store and virtual training sessions for our valued merchant partners. This role plays a key part in promoting our product acceptance and enhancing merchant engagement across various branches and store teams.
Key Responsibilities
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Conduct instructor-led and virtual training for merchant staff, including store heads, branch managers, and cashier teams.
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Drive awareness and understanding of Pluxee product acceptance through campaigns, mystery shopper programs, memo validation, and distribution of training materials.
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Ensure each training batch achieves complete understanding and retention of acceptance procedures.
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Generate reports analyzing training effectiveness, participation, challenges, and distribution of materials.
Qualifications
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Experience in facilitation, training, or group presentations
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Excellent communication and presentation skills
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Strong work ethic and a collaborative mindset
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Bachelors degree or equivalent relevant experience
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Proficiency in Microsoft Office, especially Word, Excel, and PowerPoint
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Ability to work independently and as part of a team
