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nordicrecruiters

nordicrecruiters

German-Speaking Customer Support Role – Lisbon, Portugal (Relocation Package)

Company

nordicrecruiters

Role

German-Speaking Customer Support Role – Lisbon, Portugal (Relocation Package)

Location

Bonn, Germany

Job type

Full-time

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Salary

Not disclosed by employer

Job description

Are you a fluent German speaker looking to build an international career while living in one of Europes most inspiring capital cities? We are looking for a German-Speaking Customer Support Specialist to join a growing international team based in Lisbon .

This is your opportunity to combine professional development with an outstanding quality of life in a city known for its sunshine, culture, and ocean views.

Why Lisbon?

Lisbon offers an exceptional lifestyle where historic charm meets modern innovation. Enjoy mild weather year-round, stunning viewpoints over the Atlantic, a vibrant food and café culture, and a welcoming international community. From after-work strolls along the river to weekend trips to nearby beaches, Lisbon is the perfect place to live, work, and grow.

Your Role

As a Customer Support Specialist, you will be the first point of contact for German-speaking customers, providing high-quality assistance and ensuring a smooth and positive customer experience across multiple channels.

Key Responsibilities

  • Handle customer inquiries in German via phone, email, and chat
  • Provide accurate, professional, and customer-focused solutions
  • Ensure high levels of customer satisfaction through clear communication and problem-solving
  • Document interactions clearly and follow internal procedures
  • Collaborate with international team members to improve service quality

What Were Looking For

  • Native or fluent German speaker
  • Good level of English for internal communication
  • Strong communication and interpersonal skills
  • Customer-oriented mindset with attention to detail
  • Ability to work efficiently in a fast-paced, international environment
  • Previous customer support experience is a plus, but not mandatory

What We Offer

  • Competitive salary and benefits package
  • Relocation package to support your move to Lisbon
  • A modern, international work environment
  • Full training and onboarding
  • Career development and growth opportunities
  • The chance to live and work in one of Europes most attractive cities

If you're ready to take your career abroad and experience life in a vibrant, sun-filled city by the ocean, this is your next move.

Apply now and start your Lisbon adventure.

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