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kim-luxe-travel

kim-luxe-travel

Work From Home – Remote Travel Assistance

Company

kim-luxe-travel

Role

Work From Home – Remote Travel Assistance

Location

Auckland, New Zealand (Remote)

Job type

Full-time

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Salary

Not disclosed by employer

Job description

We are seeking a Remote Travel Assistance professional to support clients while they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Key Responsibilities

Assist clients remotely via email, phone, and messaging platforms

Support travel reservations, itinerary updates, cancellations, and special requests

Provide clear guidance on destinations, travel requirements, and agency processes

Monitor upcoming trips and proactively reach out to clients when needed

Address questions or concerns professionally, ensuring a positive client experience

Ideal Candidate

Strong communication skills, both written and verbal

Customer service experience (travel, hospitality, or support roles preferred)

Highly organized, reliable, and detail-oriented

Comfortable working independently in a remote environment

Quick learner with the ability to adapt to booking systems and digital tools

Enthusiastic about travel and helping others travel with confidence

What We Offer

100% work-from-home remote position

Flexible scheduling options

Training and ongoing support

Growth opportunities within a travel-focused company

Access to travel-related perks and industry discounts

Friendly, supportive remote team environment

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