IT support specialist

We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.

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Responsibilities

• Consulting with IT managers and other departments as required.
• Providing IT assistance to staff and customers.
• Training end-users on hardware functionality and software programs.
• Resolving logged errors in a timely manner.
• Monitoring hardware, software, and system performance metrics.
• Updating computer software. as well as upgrading hardware and systems.
• Maintaining databases and ensuring system security.
• Documenting processes and performing diagnostic tests.
• Keeping track of technological advancements and trends in IT support.

Qualifications

• Must have IT background.
• Good in English Language.
• Out of work for more than 3 months.
• Saudi Nationality.
• Riyadh Residents or who can relocate.

Requirements

• A bachelor's degree in computer science, information technology, or similar.
• Hands on experience in web development & software support.
• 2-5 years of experience as an IT support specialist.

Exceptional ability to provide technical support and resolve queries.