Senior AV Microsoft Teams Deployment Engineer

Senior AV Microsoft Teams Deployment Engineer needs extensive experience in audio visual as audio visual technicians

Senior AV Microsoft Teams Deployment Engineer requires

• 8 plus years of experience
• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Proven experience in deploying and managing Microsoft Teams Rooms (MTR) in a large enterprise environment.
• Strong understanding of Microsoft Teams, Office 365, and audiovisual conferencing technologies.
• Certification in Microsoft Teams or related areas is a plus (e.g., Microsoft Certified: Teams Administrator Associate).
• Proficiency in network troubleshooting, endpoint management, and IT security.

· Excellent communication skills, both written and verbal.

· Strong problem-solving and analytical abilities.

· Project management experience with the ability to manage multiple projects concurrently.

· Customer-focused attitude with a commitment to delivering exceptional user experiences.

· Ability to work independently and collaboratively in a team environment. •

Senior AV Microsoft Teams Deployment Engineer duties

• Deployment and Configuration:

o Lead the installation, configuration, and testing of MTR hardware and software components in meeting rooms.

o Ensure MTR systems are set up to provide reliable audio, video, and screen-sharing capabilities for meetings.

o Work with internal teams and external vendors to enroll the systems into Intune with appropriate conditional policies to support security and compliance.

• System Maintenance and Optimization:

o Regularly update and maintain MTR bot Android and Windows leveraging the Team Rooms Pro portal monitoring firmware, software patches, and security updates.

o Monitor system health, performance, and capacity, proactively addressing any issues to minimize downtime.

• User Support and Training:

o Provide user support for MTR-related issues, troubleshoot technical problems, and offer timely resolutions.

o Conduct training sessions and create user guides to educate employees on MTR functionality and best practices.