Support Coordinator

Support Coordinator needs 1-2 years experience in customer-facing role through either customer or service or sales role

Support Coordinator requires

1-2 years experience in customer-facing role through either customer or service or sales role

Ability to multi-task and manage multiple conflicting priorities

Ability to maintain composure through stressful situations

Proficient in Microsoft applications

Excellent written and oral communication skills required.

Support Coordinator duties

Support projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts, enhanced visibility to shipment status, and logistic updates for franchise equipment units in transit

Provide superior customer service to both internal and external customers, with a special focus on high-vulnerability accounts

Strategically align with the team to enhance the customer experience, with dedicated attention to high-vulnerability accounts

Create and monitor strategic reporting to support the sales organization