Customer Rep

Customer Rep needs 2+ years experience

Customer Rep requires

• Onsite
• Monday-Friday § 10:30-7:00 EST § Two 10-minute breaks and a 30-minute lunch
• Outbound, inbound calling
• PC savvy
• MS Office savvy
• Call center
• Customer service

Customer Rep duties

• Inbound call representative taking calls from regarding lens orders, order status, order tracking, remakes, general customer service inquiries
• Outbound calls to follow up with, on pending jobs
• Average of 8 calls an hour