hbtravels
Group Travel Booking Specialist
Job description
Are you passionate about travel and excited by the idea of helping groups plan unforgettable experiences together?
We are seeking motivated, customer-focused individuals to join our team as Group Travel Booking Specialists . In this role, you'll help coordinate and organize group vacations, celebrations, and events creating seamless and memorable travel experiences for clients.
Key Responsibilities
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Consult with group leaders to understand travel preferences, goals, and budgets
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Plan and coordinate group trips, including flights, hotels, cruises, tours, and special events
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Manage group reservations, deposits, and final payments accurately and efficiently
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Maintain consistent communication and provide exceptional customer support throughout the booking process
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Stay up to date on destination trends, vendor group policies, and promotional offers to provide expert guidance
Qualifications
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Strong communication and organizational skills
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Experience in customer service, sales, or hospitality preferred (travel industry experience a plus)
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Detail-oriented, self-motivated, and able to manage multiple group bookings at once
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Comfortable working independently in a remote environment
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Must be 18+ with reliable internet access and a dedicated workspace
What We Offer
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Comprehensive training and ongoing mentorship no prior travel experience required
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Flexible scheduling with the ability to work remotely
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Opportunities to specialize in destination weddings, corporate retreats, cruises, and other group travel experiences
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Access to exclusive travel perks, discounts, and professional certifications
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IATA accreditation available for qualified participants
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Supportive and collaborative team environment focused on your success
