hbtravels
Travel Concierge
Job description
About Us
We are a growing travel agency passionate about creating seamless, memorable journeys for our clients. Our team specializes in providing personalized travel planning and support for vacations, cruises, resorts, and unique experiences worldwide.
Role Overview
We are seeking a detail-oriented and client-focused Travel Concierge to join our team. In this role, you will provide customized travel planning services, assist clients with booking needs, and deliver exceptional customer service from inquiry to trip completion.
Key Responsibilities
•
Consult with clients to understand their travel preferences and requirements
•
Research, plan, and book travel experiences including flights, hotels, resorts, and cruises
•
Provide recommendations and insider tips to enhance client experiences
•
Manage client itineraries and ensure accuracy of travel documents
•
Deliver high-quality service before, during, and after travel
Qualifications
•
Strong passion for travel and customer service
•
Excellent communication and organizational skills
•
Ability to work independently and manage multiple client requests
•
Tech-savvy with the ability to navigate online booking tools
•
Previous experience in hospitality, customer service, or travel is a plus but not required
What We Offer
•
Flexible, remote work environment
•
Access to professional training and industry certifications
•
Exclusive travel perks and discounts
•
Opportunities for growth and advancement within the agency
