Billing Collector & Shipment Coordinator (3rd party contract)

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This position is a 3rd party contract role

We are seeking a Billing Collector & Logistics Coordinator to support end-to-end billing, collection, and logistics operations, ensuring efficient order fulfillment and timely payment collection. In this role, you will work closely with customers, warehouses, logistics providers, and internal stakeholders to manage billing documentation, support shipment activities, coordinate accounts receivable processes, and oversee inventory-related tasks. The successful candidate will play a key role in maintaining smooth operational workflows, enhancing collection efficiency, and ensuring compliance with customer and regulatory requirements.

Job Responsibilities

Billing Collection:-

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Coordinate billing and collection activities, including communication and follow-up with customers regarding invoices and payments.

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Compile and provide customer-required documentation in a timely manner to support efficient payment collection.

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Prepare billing and collection-related documents, such as payment receipts and supporting records.

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Download and maintain bank statements from the bank portal and attach them to paid invoice records to support Accounts Receivable and Finance accounting processes.

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Process customer audit confirmation requests by coordinating document verification, approvals, and authorized signatures.

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Perform invoice aging adjustments in the system upon receipt of the required shipping documentation (e.g., Bill of Lading).

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Maintain accurate records and filing systems while ensuring compliance with customer-specific billing requirements and process updates.

Shipment Coordination:-

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Support local dispatch activities and coordinate with warehouses to ensure timely shipment execution.

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Prepare and provide regulatory and customs clearance documentation required for local shipments and warehouse operations.

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Liaise with logistics service providers (e.g., DHL, DGF) and warehouses to facilitate shipment and delivery activities.

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Coordinate sample deliveries and transfers to local stock locations as required.

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Support inventory management activities, including stock monitoring, annual stock counts, and scrap material handling.

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Ensure compliance with logistics, warehouse, and customer-specific operational procedures.

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Perform other duties and special assignments as assigned by the Supervisor.

Job Requirements

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Bachelor’s degree in Business Administration, Accounting, Finance, or a related field.

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1–2 years of experience in administrative support, or a related function.

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Proficient in Microsoft Office

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Strong attention to detail and accuracy

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Good time management skills with the ability to meet deadlines and follow processes such as payment schedules and billing adjustments.

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Strong communication and interpersonal skills with a service-oriented mindset

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Ability to work independently under pressure as well as collaboratively within a team environment.

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Good command of English (written and spoken) for customer correspondence and internal coordination.

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