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fh-collective

fh-collective

French Customer Support Representative – Remote in Greece - Relocation supported

Company

fh-collective

Role

French Customer Support Representative – Remote in Greece - Relocation supported

Location

Geneva, Switzerland (Remote)

Job type

Full-time

Found on Mokaru

14 hours ago

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Salary

Not disclosed by employer

Job description

Customer Experience Project – Remote in Greece

We are looking for French speakers to join our customer support team in Greece. This role offers an international working environment along with full relocation support for candidates moving from France to Greece.

Imagine t he freedom of remote work — with the vibrancy of Greek life .

Location: Greece (Remote – WAH location: Athens upon arrival)

Schedule: 5 days a week, rotational shifts (08:00 – 00:00)

Financial Package & Benefits

Base Salary: €1,050 gross / month x 14 times per year

Performance Bonus: Up to 10%

Paid Training: Full training is provided and fully paid from day one.

Relocation Package (Moving from France? We've got you fully covered):

  • Flight ticket covered (within the EU)
  • 2 weeks of hotel accommodation upon arrival
  • Airport pickup on arrival
  • Real estate agency fee covered

Work-At-Home (WAH) Info

  • If relocating from France WAH location: Athens

Daily Tasks

  • Providing customer support via phone, email, and chat (in French)
  • Assisting with account issues, content reports, and platform queries
  • Resolving customer inquiries efficiently while maintaining high service quality
  • Logging interaction details accurately in internal CRM systems
  • Meeting standard team productivity and quality targets
  • Advocating for community safety and product understanding

Profile We Are Looking For

  • Fluent French (C1/C2 level)
  • Good working knowledge of English (B2+ level) for training and internal communication
  • Strong interpersonal and analytical skills
  • A solutions-driven mindset and genuine passion for helping others
  • Comfortable navigating digital tools and multi-screen environments
  • Ability to adapt to a fast-paced, multicultural team
  • No prior experience required — full training provided

Why Make the Move?

Be part of something meaningful. Help create a safer, more supportive online world — all

while living your best Mediterranean life. Apply today and kick-start your work-from-Greece adventure !

No fees required at any stage of the recruitment process.

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