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fh-collective

fh-collective

Italian Speaker - Customer Support Representative – Remote in Greece

Company

fh-collective

Role

Italian Speaker - Customer Support Representative – Remote in Greece

Location

Athens, Attica, Greece (Remote)

Job type

Full-time

Found on Mokaru

14 hours ago

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Salary

$1k - $1k/monthly

Job description

Customer Experience Project – Remote in Greece

Are you already living in Greece and fluent in Italian? This is your chance to join an international customer support team — fully remote, from anywhere in the country. No relocation needed. Just bring your language skills and passion for helping people.

Location: Greece (Remote – Work From Anywhere in the Country)

Schedule: 5 days a week, rotational shifts (08:00 – 00:00)

Financial Package & Benefits

Base Salary: €1,050 gross / month x 14 salaries

Performance Bonus: Up to 10%

Paid Training: Full training is provided and fully paid from day one.

Work-From-Home Setup

  • Already in Greece work from anywhere in the country
  • Relocating from another EU country full relocation support provided

Relocation Package (for candidates relocating from another EU country)

  • Flight ticket covered (within the EU)
  • 2 weeks of hotel accommodation upon arrival
  • Airport pickup on arrival
  • Real estate agency fee covered

Daily Tasks

  • Providing customer support via phone, email, and chat (in Italian)
  • Assisting with account issues, content reports, and platform queries
  • Resolving customer inquiries efficiently while maintaining high service quality
  • Logging interaction details accurately in internal CRM systems
  • Meeting standard team productivity and quality targets
  • Advocating for community safety and product understanding

Profile We Are Looking For

  • Fluent Italian (C1/C2 level)
  • Good working knowledge of English (B2+ level) for training and internal communication
  • Strong interpersonal and analytical skills
  • A solutions-driven mindset and genuine passion for helping others
  • Comfortable navigating digital tools and multi-screen environments
  • Ability to adapt to a fast-paced, multicultural team
  • No prior experience required — full training provided

How to Apply

If you are already living in Greece and ready to take on this exciting opportunity, please apply with your updated CV in English

No fees required at any stage of the recruitment process.

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