Client Director - Foodservice

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behaviour, and drive growth-powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We're a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

Our Critical Sales Skills

At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

• Effectively Presents Solutions : Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences : Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference : Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs : Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
• Being Resilient : Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity : Stays focused and calm in uncertain situations; guides others through change.

What will you be doing?

An exciting opportunity has arisen for a Client Director to lead Circana Foodservice's relationship with a large leading quick service restaurants chain in the UK, our largest European client. This is a highly strategic, senior-level role with significant visibility and impact, playing a pivotal part in driving client success and long-term partnership growth. As the senior client lead, you will act as a trusted advisor, delivering actionable insights, shaping commercial strategy, and ensuring Circana's capabilities are fully leveraged to support the clients UK business objectives.

You will

Own and develop the senior relationship with the client, serving as the primary strategic partner.

• Lead client development initiatives to drive growth, value creation, and long-term partnership success.
• Translate complex data and insights into clear, compelling recommendations that influence decision-making at senior levels.
• Collaborate cross-functionally within Circana to deliver best-in-class solutions tailored to client needs.
• Identify new opportunities to expand Circana's footprint and impact within the account.

Job Responsibilities

• Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana's data and solutions with their strategic goals.
• Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
• Manage the Sales Cycle: Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing.
• Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.
• Maintain Industry Expertise: Stay current on trends in Food service to position Circana as a thought leader and trusted advisor.
• Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
• Leverage Circana's proprietary platforms (e.g., Decision Key) to support client engagements and solution delivery.
• Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.
• Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
• Support Innovation and Feedback: Provide market feedback to internal teams to help refine offerings and contribute to product development.

 Onsite presence required 4 days per week at the client's London N2 Head Office.

• A standout perk of the role is access to an onsite restaurant with complimentary lunches .

This is a rare opportunity to take ownership of a flagship account and play a central role in shaping the success of one of the world's most iconic foodservice brands.

Requirements

• Bachelor's degree and demonstrable commercial and data insights experience in agency, retail, and/or manufacturer
• Proven experience in client leadership, account management, or client development within insights, analytics, or consulting environments.
• Strong strategic thinking, commercial acumen, and executive-level communication skills.
• Ability to build credibility and influence with senior stakeholders in a complex, fast-paced client environment.

Circana Behaviours

As well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): N2 London 4 days a week, and home-based (1 day)

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.

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