SecOps Engineer - Identity and Access Management

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

Ready to put your mark on the world of cybersecurity? We’re looking for a SecurityOps Engineer - Identity and Access Management (IAM) to bring a growth mindset, customer focused approach and fresh perspectives to our team. In this role, you’ll be instrumental in shaping how our organization provides secure, appropriate , and timely access to enterprise resources.

What You'll Be Doing

The SecOps Engineer for Identity and Access Management (IAM) is a technical role responsible for supporting the company's 24/7 identity platforms and services. This role plays a critical part in ensuring the secure and efficient support of identity and access services within our organization. The responsibilities will encompass day-to-day operations, incident management, change management, and problem resolution related to IAM. This role will also collaborate with cross-functional teams to maintain compliance, address risks, and enhance our IAM program. This includes working closely with the Operation Manager, the Service Leads and Technical leads to ensure alignment of priorities and driving operational excellence.

How You’ll Succeed

Operational Excellence

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Implement processes for incident management, change management, problem resolution and continuous improvement that enable Identity services.

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Continuously monitor identity systems performance and health to ensure optimal operation. Perform regular maintenance tasks to prevent issues.

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Respond promptly to system alerts and incidents, troubleshoot issues, and implement solutions to restore services as quickly as possible.

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Manage and maintain all components of identity systems. Ensure that all systems are up-to-date with the latest patches and security updates.

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Analyze system performance metrics and make recommendations for improvements. Implement changes to enhance system efficiency and reduce downtime.

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Maintain detailed documentation of system configurations, procedures, and incident reports. Provide regular status updates and reports to management.

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Work closely with other IT teams, developers, and stakeholders to ensure seamless operation of services. Communicate effectively to resolve issues and implement changes.

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Assess current system capacity and plan for future growth. Ensure that resources are allocated efficiently to meet demand.

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Provide technical support to users as it pertains to issues and requests on Identity services.

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Support response to audit and compliance requests pertaining to Identity services.

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Develop and implement solutions to resolve identified problems. Ensure that solutions are tested and validated before deployment.

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Perform detailed root cause analysis and document findings. Develop and implement corrective actions to prevent recurrence.

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Proactively find opportunities for process improvements and implement best practices to enhance problem management processes.

Your Basic Qualifications

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High School Diploma

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3+ years of proven experience in supporting, delivering and securing Identity and Access Management services specifically with Entra ID, Active Directory and/or Okta.

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Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Additional Preferences

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Bachelor's degree in Computer Science , Engineering or related technical field preferred .

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Experience with IT service management (ITIL).

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Understanding authentication and authorization technologies and federated identity standards and protocols (multifactor authentication, certificate-based authentication, LDAP Kerberos, OAuth, SAML, OpenID Connect).

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Experience developing solutions with PowerShell, Python, NodeJS, PHP or other development and scripting languages.

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Critical thinking and analytical reasoning skills.

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Good communication and presentation skills, and ability to adapt messaging for diverse audiences.

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Ability to work with a distributed and virtual team.

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Critical thinking, analytical skills, and thought leadership.

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An understanding of common services used in cloud-based architecture, with experience in AWS and/or Azure, and awareness of cloud platform security and controls.

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Relevant certifications such as CISSP, CISM, or similar.

Additional Information

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Remote or Hybrid Onsite if in Indianapolis, IN

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Participate in weekend on-call once per month

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Travel 10-15 %

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$64,500 - $173,800

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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