Accor Hotels
Security Supervisor
Job description
Reporting to the Director of Security, responsibilities and essential job functions include but are not limited to the following:
- Ensure the overall safety and security of the guests, colleagues and property premises
- Collaborate with Director of Security and Security Manager on ways to continually enhance departmental performance.
- Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations
- Establish and execute strong rapport, trust, and respect among Security team.
- Awareness of Fairmont Miramar activities/events each day and ensure a professional security presence is presented all while focusing on exceptional service.
- Conduct regular floor patrols, responding to guest or colleague calls for assistance, always ensuring emergencies.
- Assist with training new hires, ensuring successful onboarding program
- Collaborate with department heads to ensure smooth operations daily
- Ability to mentor, counsel, supervise and lead shift operations in the absence of Security Leadership
- Review all daily activity reports adhere to standards of Executive Committee & properly communicate any concerns to Security Agents
- Assist in and/ all emergency responses but not limited to earthquakes, fires, bomb threats, tsunami, civil unrest, and those deemed by Management
- Assist guests regarding hotel facilities in an informative and helpful way
- Conduct regular floor patrols, responding to guest or colleague calls for assistance, always ensuring emergencies are handled with the utmost priority.
- High school diploma or GED; 4 years’ experience in the security/loss prevention or related professional area OR 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.
- California Guard Card required
- CPR/AED/First Aid Certification required
- Strong interpersonal and problem solving abilities
- Exceptional understanding of values, consisting of respect, integrity, trust, and always maintaining professional image at all times.
All your information will be kept confidential according to EEO guidelines.


