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Accor Hotels

Accor Hotels

People and Culture Administrator

Company

Accor Hotels

Role

People and Culture Administrator

Location

Gold Coast, QLD, au

Job type

Full-time

Found on Mokaru

Yesterday

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Salary

Not disclosed by employer

Job description

The People & Culture Administrator is a key support function within the People & Culture team at Mondrian Gold Coast, ensuring our HR systems, records and processes run smoothly and efficiently. As the first point of contact for day-to-day team member enquiries, you'll work closely with the People and Culture department to support recruitment, onboarding, compliance, payroll administration and the management of our HRIS.

This is an entry-level opportunity, ideal for someone who has recently completed or is currently studying Human Resources or Business Administration and is looking to build a career in HR. You'll gain hands-on experience across all aspects of the employee lifecycle while developing your skills in a fast-paced luxury hospitality environment. This role is offered on a full-time basis, although we welcome applications from exceptional candidates seeking part-time flexibility.

MAIN DUTIES & RESPONSIBILITIES

  • Maintain accurate employee records, files and documentation within the Zambion HRIS

  • Prepare employment contracts, letters, onboarding documentation and other People & Culture correspondence

  • Process new starters, employment changes and terminations, ensuring all records are accurate and up to date

  • Act as the first point of contact for team member queries on pay, leave balances, entitlements and HR processes

  • Coordinate recruitment administration, including job advertisements, interview scheduling and pre-employment checks

  • Maintain compliance records, including licences, certifications, visas and mandatory training requirements

  • Monitor key People & Culture administration deadlines, including certification renewals and visa expiries

  • Generate routine reports and maintain accurate People & Culture data and records

  • Order and maintain P&C office supplies, uniform stock records, and team member handbook inventory

  • Provide day-to-day administrative support to the Director of People, Culture & Workplace and People & Culture Manager

HOW DO I DELIVER THIS?

  • Tell it like it is — Authentic, honest, sincere and true

  • Have fun and make friends — Fun, energetic, whimsical and upbeat

  • I've got your back — Accountable, responsible, follows through and dependable

  • Play to win — Original, cutting edge and open to new possibilities

  • Right here, right now — Attentive, detail-oriented, always focused and in the moment

WHY JOIN US?

  • Work across an iconic luxury hotel in one of Australia’s most exciting lifestyle destinations

  • Be part of a creative, fast-moving team with genuine opportunities to grow

  • Generous discounted accommodation, food, beverage and spa treatments around the world - for you and your family and friends too!

  • Access to world class training programs and strategic career development opportunities

  • Employee Assistance Program - make the most of confidential counselling and support for you – all fully-covered by us.

ABOUT YOU - EXPERIENCE AND SKILLS

  • Certificate IV or Diploma in Human Resources Management — preferred

  • Bachelor's degree in HR, Business Administration, or related field — advantageous

  • High proficiency in Microsoft Office Suite — Excel, Word, Outlook

  • Excellent attention to detail — accuracy in data entry and record management is essential

  • Strong organisational skills with the ability to manage multiple competing priorities and deadlines

  • Sound understanding of the Hospitality Industry General Award (HIGA) and general employment entitlements

  • Ability to handle sensitive and confidential information with absolute discretion

  • Clear written and verbal communication skills

  • A practical, solutions-focused approach

  • Work across an iconic luxury hotel in one of Australia’s most exciting lifestyle destinations.
  • Be part of a creative, fast-moving team with genuine opportunities to grow.

  • Generous discounted accommodation, food, beverage and spa treatments around the world - for you, your family and friends too!

  • Access to world class training programs and strategic career development opportunities.

  • Employee Assistance Program - make the most of confidential counselling and support for you – all fully-covered by us.

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