Community Health Worker

Employment Type

Full time

Shift

Day Shift

Description

COMMUNITY HEALTH WORKER PRN

TREASURE VALLEY

Position Summary & Highlights

Purpose

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S erve s as a bridge betw een the health system and patien ts, particularly patients with Medicare and/or Medicaid and patients with identified social needs . Works to promote, maintain, and improve health and well-being through informal support and counseling to their patients .

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U s es culturally appropriate outreach, support, and navigation to h elp patients access health care and address identified social needs .

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Plays a key role in building individual capacity by increasing patient’s health knowledge and self-sufficiency through a range of activities such as health education, goal setting , motivational in t erviewing , and advocacy.

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Works collaboratively with other healthcare team and community-based providers to improve patient health outcomes and reduce racial, ethnic, and economic disparities in those outcomes.

RESPONSIBILITIES

Our Trinity Health Culture : Knows, understands, incorporates & demonstrates our Trinity Health Mission, V alues , V ision , Actions & Promise in behaviors, practices & decisions.

Work Focus: Delivers high-value services to patients , such as coordination of care, accompaniment to appointments, and outreach , in clinical and community-based settings . W orks with an assigned patient caseload to provide support, advocacy , and referrals to community-based services . Assess es patients for s ocial needs and barriers to available resources and services. Helps patients navigate and gain access to appropriate health care/social services an d other community resources . Provides basic education regarding health promotion to increase understanding and encourage adopting healthy behaviors . Shares insight and expertise such as patients’ customs/beliefs with provide rs and works collaboratively to promote culturally appropriate services.

Process Focus: Utilizes multiple system applications for caseload management, data collection , and reporting . Uses Electronic Health record and embedded tools for care coordination and documentation . Use s applicable resources, services, and processes to complete relevant referral s and applications in a timely manner. Collaborates on performance improvement activities as indicated by program outcomes and patient experience. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.

Communication: Employs effective & respectful written, verbal & nonverbal communications; Develops an environment of mutual confidence & trust through collaborative relationships; Effectively communicates goals, standards, program expectations, service performance & how the work serves Trinity Health objectives . Serves as a liaison between providers and patients to improve communication and coordination of services. Provides support to patients via phone and in-person interactions at patient’s home, community, or clinic setting.

Environment: Performs work in a caring, collaborative & safe manner that complies with regulatory standards . Maintains a safe, functional & organized workspace environment. Stewards productive use of resources (e.g., people, financial, equipment, supplies, materials) to achieve assigned commitments, experiences & quality standards. Responsi ble for continuous role-based self-development & leadership growth . S upport s the professional growth of team members . Self-monitors & initiates corrections and/or seeks assistance or guidance when needed.

Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of C onduct, as well as other policies , procedures & guidelines to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices .

Minimum Requirements

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Completes CHW training/certification within 6 months of employment.

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At least one ( 1 ) year of community involvement experience , including volunteer experience .

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Must complete CHW training/certification within 6 months of employment.

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Demonstrated lived experience (such as experiencing poverty, food insecurity, housing instability, substance use, etc.) and/or cultural background of the patient community in which this position will work in and/or with.

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Bilingual Spanish / English highly desired.

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High school diploma or GED

Colleagues of Saint Alphonsus Health System enjoy competitive compensation and opportunity for growth throughout SAHS and Trinity Health.

Visit www.saintalphonsus.org/careers to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.

Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law..

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.